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Cancellations

There will be a 5% cancellation fee for any reservations cancelled 24 hours prior to your pickup time.

No refund should you choose to cancel your reservation less than 24 hours of your pickup time.

Communications

Any request of change to your reservation via email or over the phone with one of our agents, will not be considered confirmed unless you receive in writing an email reply confirming the changes you have requested by 247 RIDE.

Refund

Refunds usually show in your account within 21 days.

Rescheduling

No charges for rescheduling your reservation as long as we are notified prior to a driver being assigned to you.There will be a 20% charge if you reschedule your reservation after you have been assigned a driver.

Note: You will be notified via email once a driver has been assigned to you.

Waiting Charges

First 10 minutes are free. $1.50 for each additional minute.

Airport/Port arrivals – Driver will wait additional 30 minutes for domestic and 45 minutes for international flight arrival time for free before $1.50 per minute for each additional minute will
apply.  (Flight delays do not count towards your waiting time)No-Show – No RefundDriver will wait 10 minutes after your scheduled pickup time at no charge before marking your reservation as No-Show (No Refund). However, if the driver’s schedule allows. Driver will wait and the above waiting charges will apply.LiabilityCompany is not liable in the event of mechanical breakdown while on charter and will only be responsible for making up lost time at a mutually agreed date. The client assumes full financial liability for any damage to the vehicle caused during the duration of the rental by them or any members of their party. A fee of 100.00 for each carpet or seat burn. Sanitation fee is 250.00. Alcohol Consumption and drug use is prohibited by law. Any fines will be paid for by the customer. The driver has the right to terminate run without refund (if there is blatant indiscretion on the part of the client(s)). It is Illegal to stand through the sunroof. Smoking is not permitted in our vehicles. Overtime pay will apply after the first 10 minutes of prearranged time described on the run sheet. Not responsible for delays or the termination in winter caused by unsafe road conditions (ie. not salted, accidents, etc.). Not responsible for articles left in the vehicle. Vehicles cannot be loaded beyond seating capacity.

Terms and Conditions

Thank you for visiting 24-7 RIDE website titled www.24-7RIDE.com (the Site). In return for gaining access to the Site and using it, you agree to be bound by the following Terms of Use without limitation or qualification; therefore, please review this Policy before proceeding. If you do not agree with this Terms of Use Policy, do not access and use the Site. 24-7 RIDE reserves the right to change this Terms of Use Policy and to make changes to any of the products or programs described in the Site at any time without notice. Any revisions are binding on you; and, therefore, you should periodically visit this page when you use the Site to review the current Terms of Use Policy that binds you. 24-7 RIDE from time to time enters into agreements with third parties to provide our customers with the opportunity to obtain special services and information offered by the third parties. You will not be in violation of this Terms of Use Policy when acting in accordance with the terms of use policies of any such programs.

By using this site, you represent and warrant that you are 18 years of age or older and possess the legal ability to agree to terms of this Terms of Use Policy. You also agree to indemnify, defend, and hold harmless 24-7 RIDE and its affiliates from and against any and all claims, demands, proceedings, suits, and actions arising from your use of this Site.

This web site may contain inaccuracies and/or typographical errors, 24-7 RIDE, may change or improve the content of this Site at any time and without notice. 24-7 RIDE makes no warranties as to the completeness or accuracy of the content of this Site. The use of the Site is at your own risk. The content of the Site is “as is” and without warranty of any kind either express or implied, including without limitation any implied warranties of expectation of privacy, fitness for a particular purpose, merchant ability, non-infringement, or title. In no event will 24-7 RIDE, or its affiliates are not liable for any damages whether consequential, direct, incidental, indirect or otherwise arising from or connected with the use of the Site or any of its content.

When you provide us with information for your travel, you agree that the information will be accurate. We agree to use this information in a manner consistent with our privacy policy, which can be reviewed by clicking on “Privacy Policy” at the bottom of any page. While we take steps to safeguard and prevent the unauthorized access to your private information, we are not responsible for the acts of those who may gain unauthorized access to the information, and make no warranty, express or implied that we will be able to prevent unauthorized access to your private information. In no event will 24-7 RIDE, and its affiliates be liable for any damages whether consequentially, directly, incidentally, or indirectly arising out of or any way connected with a third party’s unauthorized access to your information.