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24-7 Ride’s Cancellation Policy

100% Full Refund.

We understand that circumstances may arise which may change your travel plans. With that in mind, we will gladly give a full refund for any reservation cancelled minimum 24 hours prior to the pickup time. There will be a 20% charge should you choose to cancel or reschedule your reservation within the 24 hour of the pickup time. There will be no refund should you choose to cancel or reschedule your reservation after the driver has been dispatched and in route to your pickup location.

Refunds usually show to your account within 30 days.

For your convenience you may also Click on “My Reservation” tap in our home page to verify, Print, or cancel your reservation online. Please make sure to have your reservation number listed on your receipt available.

“Changes and Cancellations”

We understand that circumstances may arise which could change your travel plans. With that in mind, we will gladly give a full refund for any reservation cancelled minimum 24 hours prior to your scheduled pickup time. There will be a 20% charge should you choose to cancel or reschedule your reservation within the 24 hour of the pickup time. There will be no refund should you choose to cancel or reschedule your reservation after the driver has been dispatched and in route to your pickup location.

Refunds usually show to your account within 30 days.

In order for changes or cancellations to be in effect and considered valid, you must reach an operator live and receive an e-mail confirmation reflecting the changes between the hours of 8:00 am to 10:00 pm M-F and 9:00 am to 10:00 pm on Saturdays and Sundays.

“Waiting Charges”

Pickups from any residence, Business, hotels or convention locations, you are expected to be ready for pickup on your scheduled pickup time. If the driver schedule allows him/her to stay longer, there will be an additional 15% surcharge for each additional 10 minutes delay and it will be added to the same credit card used for that reservation. If the driver schedule does not allow him/her to stay more than the 10 minutes allowed and you are not ready, it will be considered a no show/no refund.

Arrival pickups at any Airport or ports, driver will wait up to an additional 30 minutes for domestic flights and 45 minutes for international flight from the flight arrival time (unless we are notified of any changes in a timely fashion mentioned above.) If the driver schedule allows him/her to stay longer, there will be an additional 15% surcharge for each additional 10 minutes delay and it will be added to the same credit card used for that reservation. If the driver schedule does not allow him/her to stay any longer than the time allowed, it will be considered a no show/no refund.

Please note, all pickups that fall between the hours of 11:00 PM through 4:30 AM are subject to a 10% to 40% rate increase. you will be made aware of any increases at the time of rescheduling. If the rescheduling or flight delay causes your pickup to fall between these hours, you will be charged for the difference on the same credit card used unless you call and provide us with a different credit card.

“The Toll Roads”

24-7 RIDE does not cover “The Toll Roads” fees. Should the drivers find it necessary to use “The Toll Roads” to get to and or transport passengers to their destination, 24-7 RIDE will charge these fees to the same card used for the reservation.

Refunds usually show to your account within 30 days.

For all reservations that were booked online through our website you may contact us or Click on “My Reservation” tab in our home page to verify, Print, or cancel your reservation online. Please make sure to have your reservation number listed on your receipt available. If the reservation was made by a live person, you would need to contact us for any changes or requests.

Terms and Conditions

Thank you for visiting 24-7 RIDE website titled www.24-7RIDE.com (the Site). In return for gaining access to the Site and using it, you agree to be bound by the following Terms of Use without limitation or qualification; therefore, please review this Policy before proceeding. If you do not agree with this Terms of Use Policy, do not access and use the Site. 24-7 RIDE reserves the right to change this Terms of Use Policy and to make changes to any of the products or programs described in the Site at any time without notice. Any revisions are binding on you; and, therefore, you should periodically visit this page when you use the Site to review the current Terms of Use Policy that binds you. 24-7 RIDE from time to time enters into agreements with third parties to provide our customers with the opportunity to obtain special services and information offered by the third parties. You will not be in violation of this Terms of Use Policy when acting in accordance with the terms of use policies of any such programs.

By using this site, you represent and warrant that you are 18 years of age or older and possess the legal ability to agree to terms of this Terms of Use Policy. You also agree to indemnify, defend, and hold harmless 24-7 RIDE and its affiliates from and against any and all claims, demands, proceedings, suits, and actions arising from your use of this Site.

This web site may contain inaccuracies and/or typographical errors, 24-7 RIDE, may change or improve the content of this Site at any time and without notice. 24-7 RIDE makes no warranties as to the completeness or accuracy of the content of this Site. The use of the Site is at your own risk. The content of the Site is “as is” and without warranty of any kind either express or implied, including without limitation any implied warranties of expectation of privacy, fitness for a particular purpose, merchant ability, non-infringement, or title. In no event will 24-7 RIDE, or its affiliates are not liable for any damages whether consequential, direct, incidental, indirect or otherwise arising from or connected with the use of the Site or any of its content.

When you provide us with information for your travel, you agree that the information will be accurate. We agree to use this information in a manner consistent with our privacy policy, which can be reviewed by clicking on “Privacy Policy” at the bottom of any page. While we take steps to safeguard and prevent the unauthorized access to your private information, we are not responsible for the acts of those who may gain unauthorized access to the information, and make no warranty, express or implied that we will be able to prevent unauthorized access to your private information. In no event will 24-7 RIDE, and its affiliates be liable for any damages whether consequentially, directly, incidentally, or indirectly arising out of or any way connected with a third party’s unauthorized access to your information.